Call first.
Turn off the nearest isolation valve or property main only if it is safe. The team can guide the immediate next step by phone.
Call now if water is still escaping. We'll help make it safe, confirm timing and explain the repair before work begins.

Choose the closest issue. You do not need to diagnose it yourself.
Water can travel through cabinetry, walls, ceilings and floor cavities. We start with the visible sign, then work back to the source.
Talk to our teamTurn off the nearest isolation valve or property main only if it is safe. The team can guide the immediate next step by phone.
Tell us where the water is showing, whether the meter is moving and what has already been isolated.
Request helpLeaks beneath sinks, around toilets, taps or exposed pipework can often be isolated locally.
Staining, dampness or a moving meter may require staged leak location before repair.
Leaks around the property are assessed subject to access and the condition of the line.
The immediate priority is limiting damage. Once the water is controlled, the source and sensible repair can be confirmed.
We help identify the relevant isolation point and the safest immediate action.
Visible signs, isolation testing and appropriate leak-location methods are used where required.
The repair scope is explained, completed and tested before the result is confirmed.
Urgency, access and the likely source determine whether the first step is phone guidance, isolation, leak location or direct repair.
Attendance and timing are confirmed when you call.
We can help you identify the safest immediate step.
The source is assessed before a repair method is recommended.
Access and materials are discussed before work proceeds.

Your job stays with Flow-Rite from the first call through to completion. The office and field team share the details, lock in your time slot and keep you updated until the work is done.
Verified customer reviews from the live Flow-Rite Google profile.
Excellent service, affordable price. Arben and his team fixed a burst pipe for me, which was very urgent.
Send your suburb and the type of work required, and the team will confirm availability and timing.
Send your suburbPractical information about scope, response and what happens next.
Turn off the nearest isolation valve or the property main if it is safe, then call Flow-Rite. We can talk you through the immediate next step.
Flow-Rite can use visible signs, isolation testing and appropriate leak-location methods to narrow down concealed leaks before opening more than necessary.
Leaks in walls, ceilings, under floors and around the property can be assessed, subject to access and the condition of the line.
Yes. Calls are answered 24/7. Attendance and timing are confirmed when you speak with the team.
Talk to our team, speak to our AI, or send a short request. We'll confirm availability and the next step.